Frequently Asked Questions

To help you with your pallet supplier and product selection we’ve listed some answers to the questions we’re frequently asked.

If you have any other questions regarding our services, feel free to get in touch with our team.

Export Pallets has been working in the pallet industry for nearly 30 years. Our team has a wealth of knowledge about our products and we’re very experienced in creating and providing a wide range of pallets and related services across the state. From new timber pallets to use domestically and new pallets for export, to recycled plastic and timber pallets and custom made pallets, we know and do it all. We also buy used pallets and recycle them.

Export Pallets produce a range of pallet types, including export palletstimber and recycled pallets and custom pallets

We also buy used pallets and refurbish/recycle them, so businesses can buy recycled pallets from us.

Custom pallets are suitable for businesses that have irregularly sized products that don’t suit the regular pallet configuration. Irregularly shaped products can sit on the pallet awkwardly which can result in the load being spread poorly across the pallet. This can destabilise the central balance of the pallet and increase its chances of tipping, which is unsafe during transport.

If you find that your products are too big, too small, or too heavy for regular pallets we can design a pallet that best suits your needs. Our team can then build the pallets for you in our on-site warehouse and deliver them to your business.

Yes, Export Pallets sell plastic pallets. We only offer recycled plastic pallets to our customers. Our recycled plastic pallets are fully inspected and refurbished.

Yes! Export Pallets is very passionate about sustainable business practices and can buy your old pallets. We buy both plastic and timber pallets. The only pallets we don’t buy are pallets that are “CHEP” or “LOSCAM”, chipboard and plywood.

The price we pay for pallets depends on the quality of your pallets. If you’d like to enquire about selling your pallets to us just get in touch with and we’ll walk you through the process and provide you with an estimate for your pallets.

If you are using timber pallets to export your products, you will need to ensure that the pallets have been treated. Export Pallets has an onsite heating kiln to heat treat pallets so they meet ISPM-15 standards. Heat treating pallets kills the bugs in the wood and the pallets can be stamped with ISPM-15 certification.

Heat treating is a method used to kill bugs and pests in the wood and ensures your pallets meet meet ISPM-15 standards are ready to use for export. This method of treating your pallets is kind to the environment and also safe for people allowing the pallets to be upcycled as furniture or other items once their lifecycle as a pallet is complete.

To export to the US, you will need pallets that are heat treated and match the US sizing. Export Pallets build pallets that are compatible with US sizing, the most common sizing being 1200mm X 1000mm.

As with all pallets going overseas, they will need to be heat treated and match the sizes of pallets used in Europe. Export Pallets build pallets that are compatible with the sizes in Europe, the most common being 1200mm x 800mm.

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